Contact PUMTECK Support
How Can We Help You Today?
At PUMTECK, we are committed to providing the highest level of support for our professional air pump solutions. Whether you have a question about your order, need technical assistance with your AP1-P ball pump, or want to inquire about bulk orders, our team is here to help.
Get in Touch
- Email Us: nuoweitt@outlook.com
- Response Time: We typically respond to all inquiries within 24-48 hours (Monday - Friday).
Common Support Inquiries
Order Tracking: Please include your Order Number (e.g., #PT1001) in the subject line for faster service. Once your order has shipped, you will receive a tracking number via email.
Technical Support: If you are experiencing issues with PSI accuracy or battery charging, please mention the product model (e.g., AP1-P, BG01) and a brief description of the issue.
Business & Wholesale
For wholesale inquiries, partnership opportunities, or corporate gifting, please reach out to our team at the email above with "WHOLESALE" in the subject line.